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Category of FAQs(you can delete this section)


Ordering FAQs

Q. How can I pick-up my order instead of having it shipped?
We currently offer a pick up option for our Vancouver microfactory location. When you reach the third step for shipping ( 1. Cart --> 2. Information --> 3. Shipping), please select "Vancouver Pick Up" under Shipping Method.
Q. How does custom engraving work?
Need a personalized touch for that housewarming gift or wedding favour?

We’ve got you covered - we currently offer engraving for our coasters and serving boards.

Simply select the Custom Engraving Fee (where the red arrow is pointing in the image below) on the product page, and upload a black and white image in JPG/PNG/PDF format, or use the text box.